Failing a Test of the Emergency Broadcast System

Our emergency communications system needs an upgrade.
By 

Stephanie_WordenIn the early morning hours of April 19, some residents of Watertown, Massachusetts, received an automated phone call telling them to “shelter in place” while the suspected Boston marathon bomber roamed the neighborhood.

The system worked — to a degree. One homeowner ultimately realized a bleeding man, who turned out to be Dzhokhar Tsarnaev, had holed up in the boat on his property. The Watertown man alerted the authorities, and the suspect went into custody.

But why didn’t everyone in Watertown get the call? Because our emergency communications system is flawed.

Free Press-Emergency-Filipão 28

The federal government began building official emergency notification systems in the 1950s. The most recognizable of these notifications is the Emergency Broadcast System, with its familiar bands of color spanning the television screen and the recognizable drone of repeated beeps on the radio announcing: “This is a test. This is a test of the Emergency Broadcast System.”

Clearly, we can no longer rely on TV and radio as the primary means of mass emergency communication. In Boston, danger arose at night while people were sleeping, their radios and TVs turned off. And in the information age, a growing number of people don’t access TV through traditional cable news or local broadcasting stations. Many of us get the news through other media.

The next logical step would be to meet people where they are. That means using our nation’s telecommunications infrastructure as a platform for emergency alerts. Nearly every American has a landline phone or a mobile wireless device, such as a smartphone. These gizmos are becoming the preferred medium for how we connect with each other and the world at large.

We already have the technology to deliver mass phone calls to large populations. Some reverse-911 systems are quite sophisticated, and can send calls to all landlines in very specific locations. But Americans are migrating away from landlines in favor of wireless. If you don’t have a landline, you’re out of range — and possibly out of luck.

Furthermore, many reverse-911 systems don’t work via Voice over Internet Protocol, or VoIP. VoIP routes call traffic over Internet Protocol networks rather than traditional telephone networks.

These technological limitations are a huge concern, since the most recent data indicate that less than half of American households have a traditional landline phone. One in three relies on wireless phones, while another quarter have VoIP landlines.

When promoting these reverse-911 systems, providers tout subscribers’ ability to self-register their phone numbers. While this is certainly a step in the right direction, the opt-in model is confusing for consumers.

And to complicate matters, some of our country’s most powerful communications companies are pushing to completely eliminate state and federal oversight of their services.

If policymakers go along with this grand plan, fewer people will have access to critical services like reverse 911, and no regulatory agency will have the authority to do anything about it.

So what’s the best way to reach people during an emergency?

Our leaders must encourage innovation and get the government to adapt to new and emerging technologies.

There are laws on the books about wireless emergency communications. The Warning, Alert, and Response Network (WARN) Act established Wireless Emergency Alerts (WEAs), which are text-like warning messages that are 90 characters long and are sent in intervals.

But the only devices that are technologically equipped to receive these messages are high-priced smartphones. Those who can’t afford them won’t be able to receive emergency notifications.

And commercial wireless service providers aren’t even required to distribute Wireless Emergency Alerts: Participation in the program is completely voluntary. Low-income and senior populations tend to subscribe to phone plans from smaller wireless carriers that are less likely to offer WEAs.

This all adds up to a communications industry that relies on the public airwaves but isn’t required to alert the public in times of crisis.

As people cut their landlines and transition away from traditional TV and radio, we need effective emergency notification systems that will work on all mobile devices. The FCC should speed up the transition to mobile notification systems and pressure the industry to ensure that these systems work on all cellphones and landlines.

These changes can help save lives.


Stephanie Worden is a former project assistant at Free Press. FreePress.net  Photo Credit to:  Filipão 28/Flickr  Distributed via OtherWords (OtherWords.org)

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How About Investing in We The People

Please remember: Congress is fighting over how to spend our money. We the People pay 33.7% of the Federal Fund while corporations pay 7.2%.

Many corporations pay no taxes at all. However, Congress’ entire focus during this budget battle has been on how much to hurt the people.

We did not cause the recession, the deficit, or the national debt. We know this, and we need to let Congress know that we are aware of the corrupt system they’ve fostered in which corporations spend their vast wealth to lobby and manipulate them.  We know those lobbying efforts and manipulation is why the tax code so unjustly burdens us while favoring Corporations. We also know that’s why Elizabeth Warren and the Consumer Financial Protection Bureau are under attack from the US Chamber of Commerce and other powerful lobbyists. We know that is why Governmental policies reward multinational corporations, including those that DID cause the recession, with bailouts, bonuses, and tax benefits.  It’s time for Congress to fix the inequities in our tax system and not squabble over how they can hurt “We The People” even more.

Type in the amount of 2010 taxes you paid at the National Priorities Project web page and see a chart of how the government spent your tax dollars.

GET YOUR REPUBLICAN AGENDA FACT CARD

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Help us spread the word on what Republicans’ radical cuts would mean for the middle class by getting your Republican Fact Card now.

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Republicans’ Radical Agenda for America

  1. Destroy 700,000 middle class jobs.
  2. Zero out federal funding for National Public Radio and public television.
  3. Slash $1.3 billion from community health centers and eliminate funding for Planned Parenthood.
  4. Slash nearly a billion dollars in food and health care assistance to pregnant women, new moms, and children.
  5. Slash support for Head Start, dropping 200,000 vulnerable children from pre-school.
  6. Slash support for education to states which will eliminate 65,000 teachers and aides and dramatically increase class size.
  7. Slash financial aid for 9.4 million low- and middle- income college students.
  8. Slash $1.6 billion from the National Institutes of Health, a cut that will “send shockwaves” through cancer research.
  9. Eliminate $400 million in support to the U.S. Weather Service’s early warning system for tsunamis, hurricanes and tornadoes.
  10. Slash by 50% the number of veterans who get housing vouchers this year, which will increase homelessness among veterans by 10,000.